New helpline for Ukrainians

the Ministry of Labour and Social Affairs in collaboration with Modrá linka and regional association of the Red Cross Praha 1 set up a call center of social assistance for refugees from Ukraine. The helpline is functional from Wednesday 18 August. The main goal of the helpline is to offer this group information and support. The helpline is available free of charge at 800 60 10 20. It will operate in two parts: social consultations and crisis intervention. This consultation is also intended for people in the Czech Republic who are trying to help the refugees in our country.
The helpline is available in these times:
Social consultation (Czech, Ukrainian, Russian, Romani and Hungarian)
Monday – Friday from 9:00 until 17:00
Crisis intervention (Czech, Ukrainian, Russian)
Monday – Friday from 8:00 until 12:30 and from 16:00 until 21:00
Saturday – Sunday from 12:30 until 17:00


Part of the services of our centre will move to a new address during December.

The Centre for Foreigners JMK will be closed for visits from 15.12 until 19.12. If you will need to contact our infocentre during these days, you can write to or call +420 734 510 213.

The Adaptation-integration courses of 16.12 will take place without change at our former address.

If your Czech language course would change addresses, you will get information from your teacher.

Legal and social consultations will not be available from 15.12.2022 until 16.1.2023 in the offices at Mezírka 1, but in offices of our partners OPU and Diecézní Charita Brno. We will inform you of the place of consultation when you reserve a meeting.

Our infocentre will be at the new address Kounicova 13 from 20.12. It will only take you 3 additional minutes to get there.